At Zach Bryan’s Merch Store (zachbryansmerchs.com), we want you to love your purchase. If you’re not satisfied, we’re here to help.
Eligibility for Returns
•Items must be returned within 30 days of delivery.
•Items must be in original condition: unworn, unwashed, and with all tags attached.
•Custom or personalized merchandise is non-returnable unless defective.
How to Request a Return
1.Email us at contact@zachbryansmerchs.com with your order number and reason for return.
2.We’ll provide return instructions and the return shipping address.
3.Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
•Once your return is received and inspected, we will notify you of approval or rejection.
•Approved refunds will be processed to your original payment method within 7–10 business days.
Exchanges
We offer exchanges for defective or incorrect items. Contact us with proof (e.g., photos), and we’ll ship a replacement at no extra cost.
Non-Returnable Items
•Sale or clearance items.
•Gift cards.
•Custom or personalized products.
Contact Us
For questions about returns, email us at contact@zachbryansmerchs.com.